Payment in advance : :

• For orders that the products need construction such as bonbons, testimonials, wooden decorations with name, wish books and constructions that are made with your own choice of design, it is necessary to deposit 50% of the total amount of your order.
• As a deposit is necessary for all orders over 50 €..
• Deposits are made in our bank account and it is necessary to indicate your name.
• After the deposit you must inform us by phone or e-mail, to begin the processing of your order.
• orders are prepared only when you deposit the deposit.

Shipping
Our products are shipped by Elta courier and delivered to your door. Shipping cost is 4 € for orders up to 2 kg every extra kilo costs + 1 €

For large volume orders, the shipment is made with a cooperating transport company after a telephone consultation with you.

For inaccessible areas there is a case of extra charges arising from the price list of transport companies. In this case we will contact you by phone before sending your order.

Pay on delivery
You will pay upon receipt of the products you ordered at the address you have indicated to us. Cash on delivery is a secure method of paying for purchases. Upon receipt of the products you have ordered, you also pay the amount owed to the employee of the courier company that delivers the order to you. This method does not require a credit card. The cost of cash on delivery is 2 euros.

Bank account deposit
Piraeus Bank: GR1701727580005758087757682

Name of beneficiary: SENTOUKA ANTIGONI

Any commission of the bank for the transfer of the amount is borne by the principal, ie you.
The beneficiary should receive the full amount of the order.
When the transaction takes place within the same bank, there are no additional commission charges. The products are sent after the confirmation of the deposit of the order amount

Paypal
By choosing to pay via paypal, you are automatically transferred to the completely secure payment site.
There you will enter the details of your credit card with absolute security or if you already have a paypal account you can use it. Then you will return to our online store. Our company never gets your credit card number, except for the approval of the transaction by paypal. You do not need to be a member to use paypal.

Collection from our store
You can pick up your order from our store by appointment from Monday to Saturday 9: 00-14: 00 & Tuesday – Thursday – Friday 17: 30-20: 300 without shipping. Store address: Mylonogianni 86chania Crete. Contact telephone 28210-02102.

Returns – cancellations
Returns are not accepted because all products (wedding favors – wish books – wooden decorations, etc.) are made to order and chosen by the customer.

Cancellations are not accepted in any case as they are made exclusively for each customer separately, with a delivery time limit of 1 month.

All our products before checking are checked for their perfect condition. However, in case a defective product occurs, contact us by phone at: 28210-02102 Monday to Friday 9: 00-14: 00.

you have the right to return your order or part of it free of charge if the return is due to a defective or wrong product and in this case the shipping costs are borne by the company.

Please note that returns / changes are only accepted if:

The product has not been worn beyond the test (for jewelry)

Prerequisite is that the product is in its original packaging and in the same excellent condition in which you received it along with the retail sales receipt and including the special markings of the product (cards).

No parts have been removed or any modifications made.
All product accessories such as the box, and the purchase receipt are returned, as all of the above are part of the product

If the product is accompanied by a gift, it must be returned with the product
Send us the products via Elta courier after consultation with us.

We inform you that our company does not bear any responsibility in case of damage or loss of the product during the transfer of the return.

For a product return due to our fault you can make a change with any product you want a refund. The refund will be completed within (14) days of receipt of the products.

Our company does not bear any responsibility for any damages or damages after the use of the products and is not obliged to replace them.